Privacy Policy
In Our Applications, one of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that are collected and recorded by us and how we use it. At Prajwal Teams ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our apps. Please read this Privacy Policy carefully.
This Privacy Policy applies only to our online activities and is valid for users of our applications and website with regards to the information that they shared and we collect in our system. This policy is not applicable to any information collected offline or via channels other than the apps and website.
By using our apps, you hereby consent to our Privacy Policy and agree to its terms.
TABLE OF CONTENTS
1. Introduction and Overview
2. Information We Collect
3. Use of Data
4. Maintaining/Retention of Data
5. Transfer of Data
6. Disclosure of Data
7. Security of Data
8. Service Providers
9. Analytics
10. Data Access by Associate
11. Children's Privacy
12. Links to Other Sites
13. User Surveys and Feedback
14. Device Permissions
15. Push Notifications
16. Community Guidelines
17. CHANGES TO THIS PRIVACY POLICY
1. Introduction and Overview
1.1. Introduction
We use your data to provide and improve the Service. For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, email, phone number, photos, etc. The information that we request will be retained by us and used as described in this privacy policy. By using the Service, you agree to the collection and use of information in accordance with this policy.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide us.
1.2. Information Collection and Use
The apps does use third-party services like google services, Cloudinary, Airtable and others services, that may collect information used to identify you.
The terms used in this Privacy Policy are equivalent to those used in our Terms Of Service.
We collect several different types of information for various purposes to provide and improve our Service to you.
1.3. Log Data
We want to inform you that whenever you use our Service, in a case of an error others problems in the apps we collect data and information (through third-party products) on your phone called Log Data.
The purpose of the information is for the analysis of trends, for administration, for the improvement the apps.
2. Information We Collect
2.1. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Name, Gmail ID, Phone Number, Photos, etc.
We may use your Personal Data to contact you with newsletters, notification or promotional materials and other information that may be of interest to you or requirement of an application.
2.2. Usage Data
We may also collect information that your phone sends whenever you used or visit our Service or when you access the Service by or through any device (“Usage Data”).
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, device version, your network details and other diagnostic data.
2.3 Data Storage
Your data, including posts, images, and videos etc. is securely stored on Google Drive/Cloud and Cloudinary. Review their privacy policies for details.
2.4 Account Information
User account information is stored securely on our server. Note that information may persist on the server for operational reasons.
We reserve the right to terminate accounts, block content, and suspend access for rule violations. Guidelines are available at Community Guidelines.
3. Use of Data
We uses the collected data for various purposes:
3.1. to provide and maintain our Service;
3.2. to notify you about changes to our Service;
3.3. to allow you to participate in interactive features of our Service when you choose to do so;
3.4. to provide customer support;
3.5. to gather analysis or valuable information so that we can improve our Service;
3.6. to monitor the usage of our Service;
3.7. to detect, prevent and address technical issues;
3.8. to fulfil any other purpose for which you provide it;
3.9. to provide you with notices about your account and/or details,
including expiration and notices, email-instructions, etc.;
4. Maintaining/Retention of Data
Your personal data will only be retained for as long as it is necessary. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
5. Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your information is mostly stored using Google products. Please be aware that we transfer the data, including personal data, and process it on Google platforms like firebase and other google services.
We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place in an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
If we are acquired or merged with another company or organization, your information may be transferred to the new owners so that we may continue to provide our service to you.
6. Disclosure of Data
We may disclose personal information that we collect or that you provide:
6.1. Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
6.2. Business Transaction
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
6.3. to our subsidiaries and affiliates;
6.4. to contractors, service providers, and other third parties we use to support our business;
6.5. to fulfill the purpose for which you provide it;
6.6. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our users, or others.
6.7. if you brake our Community Guidelines and if we have to prove that why we terminate (freeze) your account or remove content;
6.8. with your consent in any other cases;
7. Security of Data
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
8. Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in processing data.
These third parties have access to your personal data, such as user device information, approximate IP location, and other personal details, only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
9. Analytics
We do not use any third-party analytics providers for our apps. We collect data ourselves and store it within Google products and services.
We use this data to improve the performance and functionality of the apps and to better understand users' needs.
10.Data Access by Associate
A limited number of employees have access to user data for operational purposes. For instance, customer support personnel may access user data to resolve support queries, ensuring a prompt and effective resolution.
11. Children's Privacy
For users aged 8 to 16, parental consent is mandatory for account creation. Failure to obtain parental consent will result in account deletion due to age violation.
However, if inadvertently created, removal requests can be submitted on Account Deletion Form. Please be aware that certain information may remain on our server for operational purposes.
12. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
If you visit other company or organization apps or sites by our apps or website, there will not be our responsibility.
Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites or apps. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. User Surveys and Feedback
We value your input! From time to time, we may request your feedback through surveys. The surveys may include questions about your experience, suggestions for improvements, and preferences. For instance, we might inquire about your preferred apps features or seek your opinion on recent updates.
Participate in user surveys and provide feedback to enhance your experience. For surveys or feedback reports, we may collect your name, Gmail ID, phone number, device details, and more. It's important to note that this data is only used to enhance your apps experience.
14. Device Permissions
To deliver the best apps experience, we request storage, camera, and notification permissions.
We assure you that these permissions are exclusively used for specific features to enhance your interaction within the apps. You can manage and adjust these permissions in your device settings
15. Push Notifications
Stay in the loop with apps updates, website changes, news on the latest apps features, important privacy policy updates or terms and conditions, and content notifications.
These notifications are designed to keep you informed and engaged with our apps. You can control your notification preferences in the apps settings
16. Community Guidelines
Our Community Guidelines outline the expected behavior within our app. Users must adhere to these guidelines, and violations may result in account termination or content removal. For example, the guidelines may prohibit the posting of explicit content, harassment, or other behaviors that violate community standards
17. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify or update our Privacy Policy at any time. It is your responsibility to review this page periodically for any changes. By continuing to use our services after the effective date of any revisions, you agree to be bound by the updated policy.